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  • A long shot of the Havana Cabana pool lined with trees and lounge chairs

    FAQ’s

    You’ve Got Questions, We’ve Got The Answers!

What's Included In The Resort Fee?

The daily $55 resort fee provides every guest with:

  • Shuttle service between Havana Cabana at Key West and Downtown Key West
  • Airport pick up upon request: please call (305)294-5541 to schedule
  • Chaise lounges with service
  • Churros and infused water served from 4pm to 6pm by pool
  • Gourmet coffee and tea served from 8am to 10:30am in the lobby
  • Unlimited local calls
  • On-site Parking
  • Off-site access to fitness center with complimentary transportation
  • 24-Hour Concierge Service​
  • Use of Tesla charging stations

Our Destination Fee (1.0%) is collected to help support Havana Cabana's programming, activities, events, sustainability efforts, and community outreach initiatives.

 

All rooms at Havana Cabana offer the below in-room amenities:

  • Wireless Internet 
  • Coffee & Tea Maker
  • Iron/Ironing Board 
  • Mini Refrigerators 
  • Plush Bedding 
  • Hairdryer 
  • Flat-Screen TV With Cable Channels
  • Voicemail
  • Free Local Calls 
  • Name-Brand Bath Amenities 
  • Safe 
  • Work Desk And Chairs ​
  • Microwave
  • Two bottles of water
  • Daily Cuban coffee in each guest room

Whether it's a family reunion, friend's getaway, wedding or company retreat, Havana Cabana can offer special group rates for any occasion. Visit the Group Packages page for more info, or email our sales team at: [email protected].

Havana Cabana does not have a fitness center on site. Guests will be able to use an off-site facility with complimentary transportation during their stay.

Havana Cabana has a daily shuttle that runs hourly from 8am-10:30pm. The shuttle picks up and drops off near Duval Street.

If you are arriving to Key West via boat, lucky you! We recommend getting in touch with our friends at Happy Landings Marina here.

Standard check-in time is 4pm EST, and standard check-out time is 11am.

Havana Cabana offers airport pick-up and drop off as part of the daily resort fee. Airport pick-up and drop offs must be scheduled at least one day in advance by calling the hotel: (305) 294-5541

Havana Cabana offers an on-site concierge and on-site scooter and bicycle rentals for a charge. To reserve your scooters and bicycles please email our concierge at: [email protected]

You can catch the famous Key West Sunset at Mallory Square. Mallory Square is located downtown and has a spectacular sunset show each night. Be sure to get there early to enjoy the local artist performances.

Our Floridita Food Truck serves authentic Cuban fare and is open daily from 8:00 am to 10:00 pm for breakfast, lunch, dinner and an all day menu. 

Pair your delicious meal with one of over 15 different types of mojitos from our Mojito's pool bar, open daily from 10:00 am to 11:00 pm.

Join us poolside every Friday, Saturday and Sunday to party the day away with a DJ from 1pm to 4pm. For seasonal parties visit our Resort Activities page.

There are plenty of ways to get to paradise!

By Air:

Key West International Airport offers seasonal direct flights from most US airports.

By Sea:

Enjoy a four hour sea ride to Key West on the Key West Express from Marco Island or Fort Myers.

By Land:

Hop on a plane to Miami, grab a rental car and get ready for an unforgettable drive. Enjoy over 160 miles of beautiful connected islands, open seas and clear skies.

Our website and booking engine may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Havana Cabana does not assume responsibility or liability for any such inaccuracies, errors or omissions. We reserve the right to make changes, corrections, and/or improvements to our website and booking engine, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

  1. As of October 1, 2024, we will only accept guests over the age of 21.
  2. We will continue to host guests under 21, including children, through September 30, 2024. You won’t be able to add them to your reservation at the time of booking, but they’re welcome to stay with us at the hotel under your reservation until that date.

21 at time of check-in. Bring a valid government-issued ID! 

We’ll be happy to recommend other area hotels. Give us a call at 1-305-294-5541. 

We will allow guests to modify their bookings without penalty up to and until December 1, 2024. Starting December 2, 2024, the original terms of the rate will apply. 

Just one: If you’re getting married at Havana Cabana, you can bring your kids. But only your kids. 

Our resort experience has always been about giving folks a place to let their hair down. Catering just to adults is another step toward creating the judgement-free party paradise our guests are looking for. 

Of course! We welcome well-mannered dogs of any age, as long as they weigh 50 lbs. or less. We charge a nonrefundable $75 pet fee per dog, per night. Two dogs per room, max. 

 

Certified service dogs that provide assistance to individuals with disabilities are welcome at the hotel and are not subject to the policies and restrictions described above. 

Hold onto your pants! Feel free to bring your skimpiest swimmers and shortest shorts, but attire is still required. 

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